TY - BOOK AU - Chengetai,John AU - Maibvisira,G TI - Total Quality Management as a determinant of business performance focusing on cotton companies operating in Kadoma PY - 2016/// CY - Gweru PB - Midlands State University KW - Total quality management KW - Quality control KW - Quality assurance N1 - Master of Commerce in Business Administration; Includes bibliography ER -