TY  - BOOK
AU  - Muranduri,Dennis
AU  - Banga,P
TI  - Service Level Bench-marking: A catalyst for improved service delivery in Urban Local Authorities: A case of Epworth Local Authority 
PY  - 2019///
CY  - Gweru
PB  - Midlands State University
KW  - Local government
KW  - Epworth, Zimbabwe
KW  - Municipal services
N1  - Bachelor of Science Honors  in Local Governance Studies; Includes bibliography
ER  -