TY - BOOK AU - Doro,Lissa AU - V.Chirasha TI - Role of Emotional Labour in Managing Job Stress for Frontline Officers in the Service Industry: The Case of National Social Security Authority. PY - 2019/// CY - Gweru PB - Midlands State University KW - Job satisfaction KW - Employee motivation N1 - Bachelor of Science Honours in Human Resource Management; Includes bibliography ER -