TY  - BOOK
AU  - Ndamba,Collen
AU  -  Maibvisira G.
TI  - Quality Management System (QMS) as a Service Quality Enhancer in Botswana Public Health Laboratories.
PY  - 2017///
CY  - Gweru
PB  - Midlands State University
KW  - Total quality management
KW  - Quality assurance
KW  - Quality control
N1  - Master in Commerce Business Administration; Includes bibliography
ER  -