TY - BOOK AU - Mahfood, Philip E. TI - Tele selling: high perfomance, business, to business, phone selling, techniques SN - 1557381674 PY - 1990/// CY - Chicago PB - Probus Publishing KW - Telephone selling KW - Telemarketing KW - Sales promotion N1 - Introduction, Chapter 1 Overcoming the rudeness factor inherent in telemarketing, 2 - The application of pricing as it relates to the telemarketer, 3 - Overcoming general objectives and finding acceptable solutions, 4 - Defining objectives in sales promotions: putting together a telemarketing promotion, 5 - OArganization in telemarketing, 6 - Setting yourself up for a successful day, 7 - How to prospect cold leads, 8 - Is it possible to push too hard, 9 - How to find new customers, 10 - Selling the benefits, 11 - Overcoming specific objections ER -