TY  - BOOK
AU  - Kufa,Talent
AU  - Marufu
TI  - Influence of service delivery strategies on customer satisfaction  in the local authorities sector in Zimbabwe
PY  - 2019///
CY  - Gweu
PB  - Midlands State Univesity
KW  - Municipal services
KW  - Evaluation
KW  - Cost effectiveness
N1  - Master of Commerce in Marketing Strategy; Includes bibliography
ER  -