TY  - BOOK
AU  - Erasmus-Kritzinger, Lisel
AU  - Swart, Mariëtta
AU  - Mona, Vusi
TI  - Advanced communication skills for organisational success
SN  - 9781874940418
AV  - HF5718 ERA 
PY  - 2000///
CY  - Pretoria
PB  - Van Schaik Publishers
KW  - Business communication
KW  - Problems, exercises, etc.
KW  - English language
KW  - Usage
N1  - Includes bibliographical references and index; 1. Organisational communication --
2. The formulation of aims and objectives --
3. Media communication and advertising --
4. Presentation communication --
5. Multicultural communication in the business world --
6. Language usage --
7. Critical evaluation of auditive, visual and written material --
8. Concise business communication --
9. Business letters --
10. Meeting correspondence --
11. Reports --
12. Event communication --
13. Motivation --
14. Problem solving and decision making --
15. Conflict and stress --
16. Interviews --
17. Oral communication and listening skills --
18. Case studies
ER  -