TY - BOOK AU - Mushipe,Moillar AU - TI - Towards creating a model for universal accessibility in Hotels: Case of 3-5 Star Hotels in Harare, Zimbabwe/by PY - 2016/// CY - Gweru PB - Midlands State University KW - Hospitality industry KW - Management KW - Hotel management KW - Tourism N1 - Master of Commerce in Tourism and Hospitality Management; Includes bibliography ER -