TY  - BOOK
AU  - Toronga,Batsirai J
AU  - 
TI  - The impact of service quality on brand equity in public road transport: Case of  Zimbabwe United Passengers Company/by
PY  - 2014///
CY  - Gweru
PB  - Midlands State University
KW  - Customer services
KW  - Quality control
KW  - Management
KW  - Service industries
N1  - Bachelor of Commerce Honours in Accounting; Includes bibliography
ER  -