TY  - BOOK
AU  -  Upenyu,Toma
AU  - 
TI  - A fremework for customer experience management in the Higher and Tertiary education sector: Case study of State Universities  in Zimbabwe/by
PY  - 2017///
CY  - Gweru
PB  - Midlands State University
KW  - Customer relations
KW  - Management
KW  - Education
KW  - Higher
KW  - Educatinal training
N1  - Master of Commerce in Marketing Strategy; Includes bibliography
ER  -