TY  - BOOK
AU  - DAUDI,Edna L.
AU  - 
TI  - Analysis of service quality in Zimbabwe's institutions of higher learning
PY  - 2017///
CY  - Gweru
PB  - Midlands State University
KW  - Service quality
KW  - Analysis
KW  - Higher learning
KW  - Zimbabwe
KW  - Service delivery
KW  - Customer service
N1  - Mcom. Strategic Management and Corporate Governance; Thesis (Mcom.)- Midlands State University
Department of Strategic Management and Corporate Governance 2017; Includes bibliographical references (leaves 54-61)
ER  -