TY - BOOK AU - SIKWILA,Nyasha TI - The impact of mechandise assortment on customer retention: a case study of Village Spar PY - 2017/// CY - Gweru PB - Midlands State University KW - Customer retention KW - Customer relations KW - Mangement KW - Customers' preferences N1 - Hons. Retail and Logistics Management; Dissertation (Hons.) - Midlands State University Department of Retail and Logistics Management 2017; Includes bibliographical references (leaves 48-52) ER -