TY  - BOOK
AU  - NKOMO,  Grace
TI  - Leveraging knowledge management as a strategic tool in enhancing organisational effectiveness in the tourism industry : a case study of Bulawayo Rainbow Hotel
PY  - 2012///
CY  - Gweru
PB  - Midlands State University
KW  - Knowledge management
KW  - Hons in HRM
ER  -