TY  - BOOK
AU  - JAIN, K.C.
AU  - CHITALE, A.K.
TI  - Quality assurance and total quality management : (ISO-9000,QS-9000,ISO-14000)
SN  - 8174091742(pbk)
PY  - 2003///
CY  - Delhi
PB  - Khanna 
KW  - Quality assurance
KW  - Total quality management
N1  - Includes bibliographical references
ER  -