Training in interpersonal skills : tips for managing people at work Stephen Robbins and Phillip Hunsaker

By:

Robbins, Stephen [author]

Contributor(s):

Hunsaker, Phillip [author]

Material type: Text

TextLanguage: English Series: Always learningPublication details: Essex Pearson Education Limited 2014Edition: SixthDescription: 376 pagesContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

101292020695
139781292020693
9781292020693

Subject(s):

Contents:

Part I: Self-Awareness Chapter 1. Skills: An Introduction Chapter 2. Self-Awareness: A Point of Departure Chapter 3. Self-Management: Clarifying Values, Setting Goals, and Planning Chapter 4. Applying Emotional Intelligence Part II: Communicating Chapter 5. Sending Interpersonal MessagesChapter 6. Listening and Reading Nonverbal Messages Chapter 7. Providing Feedback Chapter 8. Communicating Across Cultures Part III: MotivatingChapter 9. Goal Setting Chapter 10. Coaching, Counseling, and Mentoring Chapter 11. Empowering People Through Delegation Part IV: LeadingChapter 12. Politicking Chapter 13. Applying Leadership Style Chapter 14. Managing Change Part V: TeamingChapter 15. Facilitating TeamworkChapter 16. Valuing Diversity Part VI: Problem Solving Chapter 17. Ethical Decision Making Chapter 18. Creative Problem Solving Chapter 19. Resolving ConflictsChapter 20. Persuading Chapter 21. Negotiating

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Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Book	Doctor of Business Leadership Library Open Shelf	HF5549.12 ROB (Browse shelf(Opens below))	146172	Available	BK131912
Book	Doctor of Business Leadership Library Open Shelf	HF5549.12 ROB (Browse shelf(Opens below))	146174	Available	BK131849
Book	Doctor of Business Leadership Library Open Shelf	HF5549.12 ROB (Browse shelf(Opens below))	146173	Available	BK131882
Book	PostGraduate Studies Library Open Shelf	HF5549.12 ROB (Browse shelf(Opens below))	146175	Available	BK131633
Book	PostGraduate Studies Library Open Shelf	HF5549.12 ROB (Browse shelf(Opens below))	129003	Available	BK106945
Book	PostGraduate Studies Library Open Shelf	HF5549.12 ROB (Browse shelf(Opens below))	129004	Available	BK107119

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Previous	HF 5549.12 BET Supervisory management.	HF5549.12 ROB Training in interpersonal skills :	HF5549.12 ROB Training in interpersonal skills :	HF5549.12 ROB Training in interpersonal skills :	HF5549.15 ERA Training management in South Africa.	HF5549.17 ARI Armstrong's handbook of human resource management practice /	HF5549.17 ARM Armstrong's handbook of human resource management practice	Next

Includes bibliographic references and index

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