The loyalty effect: the hidden force behind growth, profits, and lasting value Frederick F Reichheld and Thomas Teal

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Material type: Text

TextPublication details: Boston Harvard Business School Press 1996Description: 323 pISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	Main Library Open Shelf	HF5415.5 REI (Browse shelf(Opens below))	132878	Available		BK111320

Includes index.

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