On great service a framework for action Leonard L Berry
Material type:
TextPublication details: New York The Free Press 1995Description: 292 pISBN: - 0029185556
Reviews from LibraryThing.com:
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Book
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Main Library Open Shelf | HF5415.5 BER (Browse shelf(Opens below)) | 132692 | Available | BK111513 |
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| HF5415.5 ALB The service advantage: | HF5415.5 ALI Practical marketing and PR for the small business | HF5415.5BAR Customer relationship management | HF5415.5 BER On great service | HF5415.5 BER Marketing services | HF5415.5 BLU Managing service as a strategic profit center | HF5415.5 BRA Customer service |
Includes index.
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