The eleventh commandment: transforming to "own" customers Sandra Vandermerwe
Material type:
TextPublication details: Chichester John Wiley & Sons 1996Description: 244 pISBN: - 0471958239
Reviews from LibraryThing.com:
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Book
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Main Library Open Shelf | HF5415.5 VAN (Browse shelf(Opens below)) | 132470 | Available | BK111722 |
Browsing Main Library shelves, Shelving location: Open Shelf Close shelf browser (Hides shelf browser)
| HF5415.5 SHA Building great customer experiences | HF5415.5 SHA Building great customer experiences | HF5415.5 VAN Customer capitalism : | HF5415.5 VAN The eleventh commandment: | HF5415.5 VAV Aftermarketing: | HF5415.5 WIL Consumer services and economic development | HF5415.5 WIL Stop selling, start partnering: the new thinking about finding and keeping customers / |
Includes index.
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