The eleventh commandment: transforming to "own" customers Sandra Vandermerwe
Material type: TextPublication details: Chichester John Wiley & Sons 1996Description: 244 pISBN:- 0471958239
Reviews from LibraryThing.com:
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | Main Library Open Shelf | HF5415.5 VAN (Browse shelf(Opens below)) | 132470 | Available | BK111722 |
Includes index.
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