Winning the service game Benjamin Schneider and David E Bowen

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Material type: Text

TextPublication details: Boston Harvard business School press 1995Description: 293 pISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	Main Library Open Shelf	HF5415.5 SCH (Browse shelf(Opens below))	132374	Available		BK111677

Previous	No cover image available							Next
Previous	HF5415.5 MOL Handbook of CRM :	HF5415.5 NKO New generation customer service /	HF5415.5 REI The loyalty effect:	HF5415.5 SCH Winning the service game	HF5415.5 SHA Building great customer experiences	HF5415.5 SHA Building great customer experiences	HF5415.5 VAN Customer capitalism :	Next

Includes index.

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