Service management : operations, strategy, and information technology James A Fitzsimmons and Mona J Fitzsimmons

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Material type: Text

TextPublication details: Boston : Irwin McGraw-Hill, 1998.Edition: SecondDescription: 613 pISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	Main Library Open Shelf	HD9980.5 FIT (Browse shelf(Opens below))	128246	Available		BK105335
Book	Main Library	HD 9980.5 FIT (Browse shelf(Opens below))	57402	Available		BK10854

Previous	No cover image available	No cover image available			No cover image available	No cover image available		Next
Previous	HD 9975.U52 YOU The next efficiency revolution :	HD 9980.5 BRY Service worlds.	HD 9980.5 DAN Service industries :	HD 9980.5 FIT Service management :	HD 9980.5 GIA The limits to certainty :	HD 9980.5 MAN Managing and marketing services in the 1990s.	HE 282 ARN Strategic highways of Africa.	Next

Includes bibliographical references and index.

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