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The unspoken side of mutual adjustment : understanding intersubjective negotiation in small professional service firms/ created by Robert Wapshott and Oliver Mallett

By: Contributor(s): Material type: TextTextSeries: International small business journal ; Volume 31, number 8London : Sage, 2013Content type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISSN:
  • 02662426
Subject(s): LOC classification:
  • HD2341.167
Online resources: Abstract: This article critically analyses intersubjective negotiation in the context of the small firm employment relationship. Such employment relationships are acknowledged as largely ad hoc, contested and negotiated, producing mutual adjustment between owner-managers and employees. It presents detailed qualitative empirical material from three small professional service firms, arguing that explicit instances of formal or informal negotiations cannot be understood as discrete events disassociated from ongoing, everyday intersubjective negotiation. The employment relationship, especially in ambiguity-intensive small professional service firms, draws on the perception of the value or interests of other actors rather than on any direct engagement with them. This intersubjective guesswork underlying mutual adjustment is potentially dysfunctional as outcomes arise that satisfy neither owner-manager nor employee interests. The article suggests that understanding employment relationships in small professional service firms requires a greater focus on individual perceptions and the ways in which their relative positions are structured in intersubjective, mutual (mis)recognition.
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Holdings
Item type Current library Call number Vol info Status Notes Date due Barcode
Journal Article Journal Article Main Library - Special Collections HD2341.167 INT (Browse shelf(Opens below)) Vol. 31, no.8 (pages 978-996) Not for loan For in house use only

This article critically analyses intersubjective negotiation in the context of the small firm employment relationship. Such employment relationships are acknowledged as largely ad hoc, contested and negotiated, producing mutual adjustment between owner-managers and employees. It presents detailed qualitative empirical material from three small professional service firms, arguing that explicit instances of formal or informal negotiations cannot be understood as discrete events disassociated from ongoing, everyday intersubjective negotiation. The employment relationship, especially in ambiguity-intensive small professional service firms, draws on the perception of the value or interests of other actors rather than on any direct engagement with them. This intersubjective guesswork underlying mutual adjustment is potentially dysfunctional as outcomes arise that satisfy neither owner-manager nor employee interests. The article suggests that understanding employment relationships in small professional service firms requires a greater focus on individual perceptions and the ways in which their relative positions are structured in intersubjective, mutual (mis)recognition.

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