Filling the gaps: patterns of formal and informal participation created by Keith Townsend, Adrian Wilkinson and John Burgess
Material type:
- text
- unmediated
- volume
- 0143831X
- HD5650 EID
Item type | Current library | Call number | Vol info | Copy number | Status | Notes | Date due | Barcode | |
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Main Library - Special Collections | HD5650 EID (Browse shelf(Opens below)) | Vol. 34, no.2 (pages 337-354) | SP16924 | Not for loan | For In House Use Only |
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Industrial relations scholarship has traditionally privileged union forms of employee participation. In more recent years there has been a shift to understand the role of participation in non-union firms. This article develops theory on employee participation through analysis of an Australian case study in the hotel sector. The authors find that formal participation mechanisms are useful and essential for both employees and managers, however formal participation leaves behind gaps which are partially filled with informal voice exchanges between employees and their managers.
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