Medical office administration / created by Brenda Potter,BS, CPC-I, CPC, Medical Administrative Program Director, Minnesota State Community and Technical College, Moorhead, Minnesota.

Includes index

Chapter 1 The Career of a Medical Administrative Assistant Chapter 2 The Health Care Team Chapter 3 Medical Law and Ethics Chapter 4 The Diverse Community of Patients Chapter 5 Interpersonal Communications Chapter 6 Appointment Scheduling Chapter 7 Patient Reception and Registration Chapter 8 Health Information Management Chapter 9 Procedure and Diagnosis Coding Chapter 10 Medical Billing Chapter 11 Health Insurance and Health Benefits Programs Chapter 12 Business Operations of the Medical Office Chapter 13 Financial Management Chapter 14 Human Resource Management Chapter 15 Job Search Essentials Appendix I NEW! Semester Project (Using SimChart for the Medical Office) Appendix II Answers to Think About It Questions Appendix III Competency Assessment Checklists Appendix IV Using SimChart for the Medical Office Glossary Index