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The speed of trust : the one thing that changes everything / created by Stephen M. R. Covey and Rebecca R. Merrill.

By: Contributor(s): Material type: TextTextPublisher: Simon & Schuster, 2006Description: xxvi, 354 pages : illustrations ; 20 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780743295604
Subject(s): LOC classification:
  • HF5387 COV
Contents:
Intro; Dedication; Acknowledgments; Foreword; The One Thing That Changes Everything; Nothing is as Fast as the Speed of Trust; You Can do Something About This!; The First Wave-Self Trust; The 4 Cores of Credibility; Core 1-Integrity; Core 2-Intent; Core 3-Capabilities; Core 4-Results; The Second Wave-Relationship Trust; The 13 Behaviors; Behavior #1: Talk Straight; Behavior #2: Demonstrate Respect; Behavior #3: Create Transparency; Behavior #4: Right Wrongs; Behavior #5: Show Loyalty; Behavior #6: Deliver Results; Behavior #7: Get Better; Behavior #8: Confront Reality Behavior #9: Clarify ExpectationsBehavior #10: Practice Accountability; Behavior #11: Listen First; Behavior #12: Keep Commitments; Behavior #13: Extend Trust; Creating an Action Plan; The Third, Fourth, and Fifth Waves- Stakeholder Trust; The Third Wave-Organizational Trust; The Fourth Wave-Market Trust; The Fifth Wave-Societal Trust; Inspiring Trust; Extending "Smart Trust"; Restoring Trust When it Has Been Lost; A Propensity to Trust; Notes and References; Index; Copyright
Summary: Shows how, in the new global economy, trust - and the speed at which it is established - is the essential ingredient for successful business.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Book PostGraduate Studies Library Open Shelf HF5387 COV (Browse shelf(Opens below)) 158936 Available BK146292

Includes bibliographical references and index.

Intro; Dedication; Acknowledgments; Foreword; The One Thing That Changes Everything; Nothing is as Fast as the Speed of Trust; You Can do Something About This!; The First Wave-Self Trust; The 4 Cores of Credibility; Core 1-Integrity; Core 2-Intent; Core 3-Capabilities; Core 4-Results; The Second Wave-Relationship Trust; The 13 Behaviors; Behavior #1: Talk Straight; Behavior #2: Demonstrate Respect; Behavior #3: Create Transparency; Behavior #4: Right Wrongs; Behavior #5: Show Loyalty; Behavior #6: Deliver Results; Behavior #7: Get Better; Behavior #8: Confront Reality Behavior #9: Clarify ExpectationsBehavior #10: Practice Accountability; Behavior #11: Listen First; Behavior #12: Keep Commitments; Behavior #13: Extend Trust; Creating an Action Plan; The Third, Fourth, and Fifth Waves- Stakeholder Trust; The Third Wave-Organizational Trust; The Fourth Wave-Market Trust; The Fifth Wave-Societal Trust; Inspiring Trust; Extending "Smart Trust"; Restoring Trust When it Has Been Lost; A Propensity to Trust; Notes and References; Index; Copyright

Shows how, in the new global economy, trust - and the speed at which it is established - is the essential ingredient for successful business.

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