Communication basics created by Judy Jenings and Linda Malcak

By:

Jenings, Judy [author]

Contributor(s):

Malcak, Linda [author]

Material type: Text

TextLanguage: English Series: ASTD training basics seriesPublication details: Alexandria, VA American Society for Training and Development Press 2004Description: 148 pagesContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

01562863622
9781562863623

Subject(s):

LOC classification:

PN4129.15 JEN

Contents:

Chapter 1 - Communicating from the heart, 2 - Tame the fear monster, 3 - Attitudes speak louder than words, 4 - Trainer, know thyself, 5 - Out on a limb, 6 - How is more important than what, 7 - Boundaries, 8 - Trainer as Guru, 9 - Listening is an art, 10 - But when i listen, nobody talks!, 11 - Nonverbal cues, 12 - To infinity and beyond.

Summary: Specifically designed to help you become an effective communicator, this book gives you the tools and knowledge to connect with and influence your audience whether that audience is a jam-packed auditorium or three clients at an important business meeting. The book enables you to become a think-on-your-feet presenter who not only presents with authority, but also knows how to listen to your audience effectively.

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Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Book	Harare Campus Library Open Shelf	PN4129.15 JEN (Browse shelf(Opens below))	146848	Available	BK132732
Book	Harare Campus Library Open Shelf	PN4129.15 JEN (Browse shelf(Opens below))	146847	Available	BK132744
Book	Harare Campus Library Open Shelf	PN4129.15 JEN (Browse shelf(Opens below))	146846	Available	BK132468

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"A complete how-to guide to help you: connect with and influence your audience ; become a think-on-your-feet trainer ; present with authority and listen effectively."

Includes bibliographical references and index.

Specifically designed to help you become an effective communicator, this book gives you the tools and knowledge to connect with and influence your audience whether that audience is a jam-packed auditorium or three clients at an important business meeting. The book enables you to become a think-on-your-feet presenter who not only presents with authority, but also knows how to listen to your audience effectively.

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