The impact of total quality management principles on service delivery in the transport sector: A case of state owned transport enterprises in Zimbabwe/by Webster Kotiwani Shamu

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Material type: Text

TextPublication details: Gweru: Midlands State University, 2016Description: 72 leaves illustrationsSubject(s):

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Holdings
Item type	Current library	Call number	Copy number	Status	Notes	Date due	Barcode
Dissertation	PostGraduate Studies Library - Special Collections	HD62.15 SHA (Browse shelf(Opens below))	DD01495	Available	For-inhouse use only		J37797

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Previous	HD62.15 GOR Total quality management as a strategy for competitive advantage in the banking sector/by	HD62.15 MHL An evaluation of factors affecting the successful Implementation of Business process Reengineering (BPR):	HD62.15 MUF Impact Of value Added Services On Revenue Generation In The Telecommunications Sector/	HD62.15 SHA The impact of total quality management principles on service delivery in the transport sector:	HD62.15TOT Total quality management & business excellence	HD62.15TOT Total quality management & business excellence	HD62.15TOT Total quality management & business excellence	Next