Services marketing : intergrating customer focus across the firm/ Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler

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Material type: Text

TextPublication details: New York: Mcgraw-Hill, 2018Edition: 7th edDescription: 514 pISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	PostGraduate Studies Library Open Shelf	HD9980.5 ZEI (Browse shelf(Opens below))	142611	Available		BK126021

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Previous	HD9980.5 SHA Services marketing :	HD9980.5 SHA Services marketing :	HD9980.5 ZEI Services marketing :	HD9980.5 ZEI Services marketing :	HD 9981.5 LOV Principles of service marketing and management.	HE284.3.A2 CHI The transport and communications sector in Southern Africa	HE284.3.A2 CHI The transport and communications sector in Southern Africa	Next

Includes index.

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