Know your customer new approaches to understanding customer value and satisfaction Robert B Woodruff and Sarah F Gardial

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Material type: Text

TextPublication details: Cambridge Blackwell Publishers, Inc. 1996Description: 338 pISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	Main Library Open Shelf	HF5415.32 WOO (Browse shelf(Opens below))	132855	Available		BK111309

Includes bibliographical references and index.

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