Customer service intelligence :
Material type: TextPublication details: Amsterdam : Elsevier Ltd, 2008.Edition: edDescription: 187 p. : ill ; cmSubject(s):
Reviews from LibraryThing.com:
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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Book | Main Library | HF 5415.5 WAG (Browse shelf(Opens below)) | 82912 | Available | BK48511 | ||
Book | Main Library | HF 5415.5 WAG (Browse shelf(Opens below)) | 82777 | Available | BK48647 |
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HF 5415.335 HIL Handbook of customer satification and loyalty measurement. | HF 5415.5 HIN Customer-focued quality : | HF 5415.5 MOL Exploiting CRM : | HF 5415.5 WAG Customer service intelligence : | HF 5415.5 WAG Customer service intelligence : | HF 5415.5 ZIK Customer relationship management : | HF 5415.7 BOW Logistical management : |
Includes an index.
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