Delivering the customer experience : creating attainable dreams : a guide for retail teams Mark F. Dorgan.
Material type:
TextPublication details: Teddington Mark F. Dorgan 2010.Description: 115 pISBN: - 9780956690401 (hbk.)
Reviews from LibraryThing.com:
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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Harare Campus Library Open Shelf | HF5415.5 DOR (Browse shelf(Opens below)) | 140948 | Available | BK122126 | ||
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Harare Campus Library Open Shelf | HF5415.5 DOR (Browse shelf(Opens below)) | 140946 | Available | BK122101 | ||
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Main Library Open Shelf | HF5415.5 DOR (Browse shelf(Opens below)) | 140947 | Available | BK122164 | ||
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Main Library Open Shelf | HF5415.5 DOR (Browse shelf(Opens below)) | 140945 | Available | BK122227 |
Browsing Harare Campus Library shelves, Shelving location: Open Shelf Close shelf browser (Hides shelf browser)
| HF5415.32 KIM People and products : consumer behavior and product design | HF5415.32 PAS Consumer psychology | HF5415.5 BUT Customer relationship management | HF5415.5 DOR Delivering the customer experience : | HF5415.5 DOR Delivering the customer experience : | HF5415.5 KUM Profitable customer engagement | HF5415.5 KUM Profitable customer engagement |
Includes index.
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