Customer experience management : a revolutionary approach to connecting with your customers Bernd H Schmitt

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Material type: Text

TextPublication details: New Jersey John Wiley and Sons, 2003.Edition: edDescription: 242pISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Notes	Date due	Barcode
Core Collection	Main Library Core Collection	HF 5415.5 SCH (Browse shelf(Opens below))	83940	Available	Book Located at Main Library - Reserve		BK26765
Reserve	Main Library	HF 5415.5 SCH (Browse shelf(Opens below))	83940	Available	Book Located at Main Library - Reserve		BK51802

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Includes bibliographical reference and index.

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