Relationship marketing (Record no. 88848)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00621nam a22001937a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | ZW-GwMSU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20170918220654.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160909b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9783642086229 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | MSU |
| 245 ## - TITLE STATEMENT | |
| Title | Relationship marketing |
| Remainder of title | gaining competitive advantage through customer satisfaction and customer retention |
| Statement of responsibility, etc | edited Thorsten Hennig-Thurau and Ursula Hansen |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Germany |
| Name of publisher, distributor, etc | Springer |
| Date of publication, distribution, etc | 2010 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 459 p. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes index. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Relationship marketing |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | HENNIG-THURAU, Thorsten (ed) |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | HANSEN, Ursula (ed) |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Harare Campus Library | Harare Campus Library | Open Shelf | 08/09/2016 | Mallory | 72.90 | 2 | HF5415.55 REL | BK109056 | 06/04/2019 | 28/03/2019 | 130562 | 18/09/2017 | Book | ||||
| Library of Congress Classification | Harare Campus Library | Harare Campus Library | Open Shelf | 08/09/2016 | Mallory | 72.90 | 3 | HF5415.55 REL | BK109057 | 01/12/2021 | 01/12/2021 | 130563 | 18/09/2017 | Book | ||||
| Library of Congress Classification | Harare Campus Library | Harare Campus Library | Open Shelf | 08/09/2016 | Mallory | 72.90 | 3 | HF5415.55 REL | BK109051 | 30/03/2019 | 29/03/2019 | 130564 | 18/09/2017 | Book |