MARC details
000 -LEADER |
fixed length control field |
01850nam a22002897a 4500 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
ZW-GwMSU |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20190902125255.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
190902b ||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9781111350215 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780750665728 |
040 ## - CATALOGING SOURCE |
Transcribing agency |
MSU |
Language of cataloging |
English |
Description conventions |
rda |
041 ## - |
-- |
eng |
050 ## - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
TX911.3.P4 NIC |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Nickson, Dennis |
9 (RLIN) |
19957 |
Relator term |
author - Deputy Head of Department, Department of Human Resource Management, Strathclyde Business School, University of Strathclyde, Glasgow, Scotland |
245 10 - TITLE STATEMENT |
Title |
Human resource management for the hospitality and tourism industries |
Statement of responsibility, etc |
Dennis Nickson |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
Amsterdam |
Name of publisher, distributor, etc |
Butterworth-Heinemann |
Date of publication, distribution, etc |
2007 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
305 pages |
336 ## - CONTENT TYPE |
Source |
rdacontent |
content type term |
text |
337 ## - MEDIA TYPE |
source |
rdamedia |
media type term |
unmediated |
media type code |
n |
338 ## - CARRIER TYPE |
source |
rdacarrier |
carrier type term |
volume |
carrier type code |
nc |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Includes bibliographical references and index. |
505 ## - FORMATTED CONTENTS NOTE |
Miscellaneous information |
1. The Nature of HRM in Hospitality and Tourism 2. Organisational Culture and the Search for Service Quality 3. Labour Markets 4. Recruitment and Selection 5. Equal Opportunities 6. Training and Development 7. Staff Health and Welfare 8. Employee Relations, Involvement and Participation 9. Performance Management 10. Remuneration Strategies in Hospitality and Tourism 11. Disciplinary and Grievance Procedures 12. Review of HRM in Tourism and Hospitality and Areas for Future Research |
520 ## - SUMMARY, ETC. |
Summary, etc |
Utilising Human Resource Management (HRM) theory and practice, this work contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry. It is illustrated with examples of best practice and case studies. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Tourism |
9 (RLIN) |
11138 |
General subdivision |
Personnel management |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Hospitality industry |
General subdivision |
Personnel management |
9 (RLIN) |
20125 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Library of Congress Classification |
Koha item type |
Book |