Midlands State University Library

Challenges to sales force transformation in emerging markets (Record no. 157237)

MARC details
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control field ZW-GwMSU
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control field 20210517145731.0
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040 ## - CATALOGING SOURCE
Original cataloging agency MSU
Transcribing agency MSU
Description conventions rda
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name MaIshe, Avinash.
Relator term author
245 ## - TITLE STATEMENT
Title Challenges to sales force transformation in emerging markets
Statement of responsibility, etc. created by Avinash Malshe, Mohammed Al-Habib, Habiballah Al-Torkistani and Jamal A Al-Khatib.
264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Abingdon
Name of producer, publisher, distributor, manufacturer Taylor and Francis
Date of production, publication, distribution, manufacture, or copyright notice 2013
336 ## - CONTENT TYPE
Source rdacontent
Content type term text
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337 ## - MEDIA TYPE
Source rdamedia
Media type term unmediated
Media type code n
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440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE
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520 ## - SUMMARY, ETC.
Summary, etc. The changing business sales environment is compelling firms to transform their sales organizations and this need is becoming more pronounced in emerging markets. Unfortunately, there are no theoretical frameworks that may guide the sales force transformation activity in emerging markets. This article uses qualitative methodology and depth interview data collected from 58 sales and marketing managers in an emerging market (Saudi Arabia) to bring forth a nuanced picture of the challenges inherent within each of the major pillars of the sales force transformation process. Findings highlight how the centralization of power in top management's hands, and lack of clear role definition and strategic authority for sales and marketing may challenge the transformation process. Further, explication of the transformation process in emerging markets not only expands the theoretical boundaries of this phenomenon but also helps identify at the micro level, the crucial, yet potentially non-apparent element(s) that may prevent firms from achieving customer-based outcomes.
650 4# - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Sales force transformation
650 4# - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Challenges
650 4# - SUBJECT ADDED ENTRY--TOPICAL TERM
Geographic subdivision Saudi Arabia
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Al-Habib, Mohammed.
Relator term author
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Al-Torkistani, Habiballah.
Relator term author
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Al-Khatib, Jamal A.
Relator term author
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier https://doi.org/10.1080/0965254X.2013.790471
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Serial Enumeration / chronology Full call number Date last seen Price effective from Koha item type Public note
    Library of Congress Classification     Main Library Main Library - Special Collections 14/01/2014 Vol.21, No.4, pages 347-367 HF5415.13 JOU 17/05/2021 17/05/2021 Journal Article For in-house use only