Midlands State University Library

Internal brand commitment, a multi-dimensional construct? : (Record no. 156305)

MARC details
000 -LEADER
fixed length control field 02452nam a22002537a 4500
003 - CONTROL NUMBER IDENTIFIER
control field ZW-GwMSU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20210324092844.0
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022 ## - INTERNATIONAL STANDARD SERIAL NUMBER
International Standard Serial Number 09593969
040 ## - CATALOGING SOURCE
Original cataloging agency MSU
Transcribing agency MSU
Description conventions rda
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name O'Callaghan, Edmund
Relator term author
245 10 - TITLE STATEMENT
Title Internal brand commitment, a multi-dimensional construct? :
Remainder of title case study evidence within a collaborative independent retail network context
Statement of responsibility, etc. created by Edmund O'Callaghan
264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Oxfordshire
Name of producer, publisher, distributor, manufacturer Taylor and Francis
Date of production, publication, distribution, manufacture, or copyright notice 2013
336 ## - CONTENT TYPE
Source rdacontent
Content type term text
Content type code txt
337 ## - MEDIA TYPE
Source rdamedia
Media type term unmediated
Media type code n
338 ## - CARRIER TYPE
Source rdacarrier
Carrier type term volume
Carrier type code nc
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE
Title The International review of retail, distribution and consumer research
Volume/sequential designation Volume 23, number 5,
520 ## - SUMMARY, ETC.
Summary, etc. Commitment and other relational constructs have predominantly been examined within the organisational studies literature, and in more recent times within the relationship marketing literature, but have been largely neglected within the retail and branding literatures. There is little empirical evidence of commitment as a multi-dimensional construct within the marketing domain. Brand commitment studies have largely adopted an external consumer-based perspective, with little attention afforded to internal brand commitment, and the dimensionality of the construct. This study addresses this deficit, and aims to explore the dimensionality of the internal brand commitment construct within the business-to-business context of a collaborative independent retail network. A qualitative case study methodology is adopted based primarily on interviews with owner-managers. The study provides empirical evidence of the multi-dimensionality of the internal brand commitment construct, with both attitudinal and behavioural dimensions. Although the importance of internal branding has been acknowledged for service sector organisations, this is the first empirical evidence to document the complexity of internal brand commitment in a retail context. The study concludes that while calculative commitment builds organisational commitment, internal brand commitment requires an affective dimension, which leads to what can be interpreted as brand citizenship behaviour and/or conceptualised as the formation of a brand community.
650 4# - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Internal brand commitment
650 4# - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Internal branding
650 4# - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Retailing
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier https://doi.org/10.1080/09593969.2013.834509
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Journal Article
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Serial Enumeration / chronology Total Checkouts Full call number Date last seen Copy number Price effective from Koha item type Public note
    Library of Congress Classification     Main Library Main Library - Special Collections 14/01/2014 Vol. 23, No. 5 pages 478-492   HF5429 INT 24/03/2021 SP17789 24/03/2021 Journal Article For in-house use only