Normal view MARC view ISBD view

Services marketing : (Record no. 124436)

MARC details
000 -LEADER
fixed length control field	00697nam a22002297a 4500
003 - CONTROL NUMBER IDENTIFIER
control field	ZW-GwMSU
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20180112115559.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	170828b xxu\|\|\|\|\| \|\|\|\| 00\| 0 eng d
020 ## -
--	9780136118749
020 ## -
--	0136118747
040 ## - CATALOGING SOURCE
Transcribing agency	MSU
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name	LOVELOCK, Christopher
9 (RLIN)	515
245 10 - TITLE STATEMENT
Title	Services marketing :
Remainder of title	people, technology, strategy
Statement of responsibility, etc	Christopher Lovelock and Jochen Wirtz
250 ## -
--	7th
--	Global edition
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	New Jersey
Name of publisher, distributor, etc	Pearson Education
Date of publication, distribution, etc	2011
300 ## - PHYSICAL DESCRIPTION
Extent	648 p.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc	Includes bibliographical references and index
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Services industries
9 (RLIN)	6564
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Customer services
9 (RLIN)	426
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	WIRTZ, Jochen
9 (RLIN)	517
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme	Library of Congress Classification
Koha item type	Book

Holdings
Source of classification or shelving scheme	Home library	Current library	Shelving location	Date acquired	Source of acquisition	Cost, normal purchase price	Total Checkouts	Full call number	Barcode	Date last seen	Date checked out	Copy number	Price effective from	Koha item type
Library of Congress Classification	Batanai Library	Batanai Library	Open Shelf	29/08/2011	Baroda	65.00	18	HD9980.5 LOV	BK67347	19/05/2018	13/05/2018	100246	18/09/2017	Book
Library of Congress Classification	Batanai Library	Batanai Library	Open Shelf	06/05/2008		38.00	27	HD9980.5 LOV	BK36216	19/12/2022	16/12/2022	73758	18/09/2017	Book
Library of Congress Classification	Batanai Library	Batanai Library	Open Shelf	29/08/2011	Baroda	65.00	26	HD9980.5 LOV	BK67264	15/09/2015	08/09/2015	100245	29/08/2011	Book
Library of Congress Classification	Harare Campus Library	Harare Campus Library	Core Collection	03/10/2011		42.00	11	HD9980.5 LOV	BK27745	20/11/2018	13/11/2018	65357	03/10/2011	Core Collection
Library of Congress Classification	Main Library	Main Library	Open Shelf	03/10/2011		42.00	12	HD9980.5 LOV	BK4364	07/09/2017	02/06/2015	60446	03/10/2011	Book
Library of Congress Classification	Main Library	Main Library	Core Collection	03/10/2011		44.00		HD9980.5 LOV	BK55280	07/09/2017		87972		Core Collection
Library of Congress Classification	Main Library	Main Library	- Reserve	11/01/2011	Windmill	83.08	5	HD9980.5 LOV	BK56879	29/08/2018	22/08/2018	89003	11/01/2011	Reserve
Library of Congress Classification	Main Library	Main Library	Core Collection	11/01/2011	Windmill	83.08	2	HD9980.5 LOV	BK56894	21/05/2018	21/05/2018	89002		Core Collection
Library of Congress Classification	Main Library	Main Library	Open Shelf	29/08/2011	Baroda	65.00	12	HD9980.5 LOV	BK106672	02/06/2022	30/05/2022	100243	18/09/2017	Book
Library of Congress Classification	Main Library	Main Library	Open Shelf	29/08/2011	Baroda	65.00	17	HD9980.5 LOV	BK67718	26/05/2018	21/05/2018	100244	29/08/2011	Book
Library of Congress Classification	Main Library	Main Library	Open Shelf	02/02/2012	Model	88.83	20	HD9980.5 LOV	BK72604	06/02/2019	30/01/2019	102911	18/09/2017	Book
Library of Congress Classification	Main Library	Main Library	Open Shelf	29/08/2011	Baroda	65.00	13	HD5415.13 LOV	BK67217	08/09/2017	13/09/2013	100242		Book
Library of Congress Classification	PostGraduate Studies Library	PostGraduate Studies Library	Open Shelf	02/11/2007	Model	45.00	15	HD9980.5 LOV	BK2882	10/07/2018	09/07/2018	72703	18/09/2017	Book