Customer relationship management : (Record no. 1166)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00568cam a2200193 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0000002770 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | ZW-GwMSU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20170918141206.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 170213b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0471644099 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | MSU |
| 245 10 - TITLE STATEMENT | |
| Title | Customer relationship management : |
| Remainder of title | a strategic imperative in the world of e-Business |
| Statement of responsibility, etc | Edited by Stanely A. Brown |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Ontario |
| Name of publisher, distributor, etc | John Wiley and Sons Canada, Ltd. |
| Date of publication, distribution, etc | 2000. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 345 p. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | BROWN, Stanley A. (ed.) |
| 908 ## - PUT COMMAND PARAMETER (RLIN) | |
| Put command parameter | 070719 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Main Library | Main Library | - Reserve | 03/10/2011 | 40.00 | HF5415.5 CUS | BK7995 | 07/09/2017 | 65775 | 18/09/2017 | Reserve |