Service management and operations.
HAKSEVER, Cengiz... et al.
Service management and operations. - 2nd. - Dehli : Perason Education, 2005. - xx,584 p. ; 26 cm.
service industries - management.
Service management and operations. - 2nd. - Dehli : Perason Education, 2005. - xx,584 p. ; 26 cm.
service industries - management.