Filling the gaps: patterns of formal and informal participation
Townsend, Keith
Filling the gaps: patterns of formal and informal participation created by Keith Townsend, Adrian Wilkinson and John Burgess - Economic and industrial democracy Volume 34, number 2 .
Industrial relations scholarship has traditionally privileged union forms of employee participation. In more recent years there has been a shift to understand the role of participation in non-union firms. This article develops theory on employee participation through analysis of an Australian case study in the hotel sector. The authors find that formal participation mechanisms are useful and essential for both employees and managers, however formal participation leaves behind gaps which are partially filled with informal voice exchanges between employees and their managers.
0143831X
Employee participation--Employment relations--Employee voice
HD5650 EID
Filling the gaps: patterns of formal and informal participation created by Keith Townsend, Adrian Wilkinson and John Burgess - Economic and industrial democracy Volume 34, number 2 .
Industrial relations scholarship has traditionally privileged union forms of employee participation. In more recent years there has been a shift to understand the role of participation in non-union firms. This article develops theory on employee participation through analysis of an Australian case study in the hotel sector. The authors find that formal participation mechanisms are useful and essential for both employees and managers, however formal participation leaves behind gaps which are partially filled with informal voice exchanges between employees and their managers.
0143831X
Employee participation--Employment relations--Employee voice
HD5650 EID