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Assessing customer satisfaction on electricity prepaid billing system in Zimbabwe: the case of ZETDC Harare region /

MAPUNGWANA, Tinashe

Assessing customer satisfaction on electricity prepaid billing system in Zimbabwe: the case of ZETDC Harare region / Tinashe Mapungwana - Gweru: Midlands State University, 2018 - 59 leaves illustrations

Executive Masters in Business Administration

Includes bibliography

Subjects--Topical Terms:
Customer satisfaction--Billing sysytem--ZETDC--Harare
Customer service--Management--ZETDC

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