Midlands State University Library

Customer retention strategies to enhance customer satisfaction in Zimbabwe Telecommunications Industry /

MTETWA, Silibaziso

Customer retention strategies to enhance customer satisfaction in Zimbabwe Telecommunications Industry / Silibaziso Mtetwa - Gweru: Midlands State University, 2019 - 73 leaves illustrations

Master of Commerce in Strategic Management and Corporate Governance

Includes bibliography


Customer services --Management--Telecommunications industry--Zimbabwe