Midlands State University Library

Influence of customer engagement strategies on innovation adoption in the commercial banking sector of Zimbabwe

Muza,Rufaro G

Influence of customer engagement strategies on innovation adoption in the commercial banking sector of Zimbabwe Rufaro G Muza - Gweru: Midlands State Univresity, 2018 - 63 leaves illustrations

Master of Commerce in Marketing Management

Includes bibliography


Banks and banking--Customer services
Customer relations--Management
Customer loyalty