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An evaluation of the impact of customer retention strategies on subscriber churning amongst Network operators in Zimbabwe/

Mukumba, Taurai T

An evaluation of the impact of customer retention strategies on subscriber churning amongst Network operators in Zimbabwe/ Taurai T Mukumba - Gweru: Midlands State University, 2019 - 83 leaves illustrations

Master of Commerce in Business Administration

Includes bibliography

Subjects--Topical Terms:
Customer retention

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