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Influence of service delivery strategies on customer satisfaction in the local authorities sector in Zimbabwe/

Kufa, Talent

Influence of service delivery strategies on customer satisfaction in the local authorities sector in Zimbabwe/ Talent Kufa - Gweu: Midlands State Univesity, 2019 - 58 leaves illustrations

Master of Commerce in Marketing Strategy

Includes bibliography

Subjects--Topical Terms:
Municipal services --Evaluation
Municipal services --Cost effectiveness

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