Midlands State University Library

An analysis of the impact of technological amenities on customer experience:

Ngwenya, Simbisai

An analysis of the impact of technological amenities on customer experience: The case of Harare 3-5 Star Hotels / Simbisai Ngwenya - Gweru: Midlands State University, 2018 - 72 leaves illustrations

Master of Commerce in Tourism and Hospitality

Includes bibliography


Customer services --Hospitality industry
Hotel industry
Hospitality industry