The impact of service quality on brand equity in public road transport:
Toronga, Batsirai J
The impact of service quality on brand equity in public road transport: Case of Zimbabwe United Passengers Company/by Batsirai J Toronga - Gweru: Midlands State University, 2014 - 75 leaves illustrations
Bachelor of Commerce Honours in Accounting
Includes bibliography
Customer services--Quality control
Customer services--Management
Service industries--Management
Service industries--Quality control
The impact of service quality on brand equity in public road transport: Case of Zimbabwe United Passengers Company/by Batsirai J Toronga - Gweru: Midlands State University, 2014 - 75 leaves illustrations
Bachelor of Commerce Honours in Accounting
Includes bibliography
Customer services--Quality control
Customer services--Management
Service industries--Management
Service industries--Quality control