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Analysis of service quality in Zimbabwe's institutions of higher learning /

DAUDI, Edna L.

Analysis of service quality in Zimbabwe's institutions of higher learning / Edna L. Daudi - Gweru Midlands State University 2017 - 66 leaves: illustrations

Mcom. Strategic Management and Corporate Governance

Thesis (Mcom.)- Midlands State University
Department of Strategic Management and Corporate Governance 2017.

Includes bibliographical references (leaves 54-61)

Subjects--Topical Terms:
Service quality --Analysis--Higher learning--Zimbabwe
Service delivery--Analysis--Higher learning--Zimbabwe
Customer service--Analysis--Higher learning--Zimbabwe

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